Privacy Notice

Effective January 26, 2023

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FACTS What does BankProv do with your Personal Information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to
understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and employment information
  • Credit Scores and credit history
  • Account balances and transaction history

When you are no longer our customer, we continue to share your information as described in this notice.

How? All financial companies need to share customer’s personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer’s personal information; the reasons BankProv chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal information Does BankProv share? Can you limit this sharing?
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes — to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes — information about your transactions and experiences No We don’t share
For our affiliates’ everyday business purposes— information about your creditworthiness No We don’t share
For nonaffiliates to market to you No We don’t share

Questions? Call 877-487-2977 or go to bankprov.com

Who we are
Who is providing this notice? BankProv

 

What we do
How does BankProv protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does BankProv collect my personal information? We collect your personal information, for example, when you

  • Open an account or apply for a loan
  • Show your driver’s license or show your government-issued ID
  • Make deposits or withdrawals from your account

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing? Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes —information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

 

Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • BankProv does not have any affiliates
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Non-affiliates we share with can include direct marketing companies.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • BancAlliance Consumer Lending Club

Other important information:
BankProv has established standards and practices to ensure compliance with the provision of M.G.L. c. 93H relating to the safeguarding of personal information contained in both paper and electronic records for the residents of Massachusetts.

BankProv recognizes and respects the privacy expectation of its customers and considers the safekeeping of customer information a fundamental responsibility of the Bank. If you have any questions about this notice, please call us at 1-877-487-2977.