contact us.

Our main office in Amesbury, Newburyport, Seabrook and Exeter branches all have coin machines

For the quickest service visit your local BankProv branch, they can print one onsite for you. If visiting a branch isn’t a feasible option, please call our Customer Service Center at 877-487-2977. The team can assist you in ordering a new card. Please note the turnaround time is two weeks to receive your new card in the mail.

Yes, our debit cards do have limits based on the type of account you hold at BankProv. Point of Sale transaction limits are $2,500 for Personal accounts and $5,000 for Business accounts per business day. There is an ATM withdrawal limit of $500 per business day for all accounts. (Please note, business days are Monday through Friday, with the exclusion of Federal holidays.)

Mobile deposits made before 4pm are deposited same day but not available until next business day; after 4pm they are deposited next business day and available the 2nd business day. For more information on our funds availability please see our funds availability policy.

You can find information about wire and ACH transactions, including cutoff times, by visiting our resource center. You can also contact your Relationship Manager or our Customer Service Center for assistance.